History and Mission
Airquip: Your Trusted Partner for Heating and Cooling in Rochester Since 1995
At Airquip, we have proudly provided dependable, personalized service and high-quality heating and cooling products to the Rochester area since 1995. With our roots in Fairport, we are experts in heat pump technology, committed to delivering exceptional service and expertise. We are proud to be a locally owned and operated small business that lives out our Vision, Mission, and Values every day.
Our Vision
Our Vision is to be the most trusted and reliable provider of an expanding offer of comfort solutions in the areas we serve.
Our Mission
Our mission is the installation of the most reliable, efficient and trusted manufacturers in our industry. Our Service Technicians are committed to providing clear and honest solutions. We have a team of highly skilled Technicians, Comfort Consultants and Team Members who are committed to informing, educating, and providing honest solutions that align with our customers’ concerns, budgets, and the unique requirements of their homes and businesses.
Our Values
We foster a supportive and collaborative environment where everyone is valued and respected.
Customer Satisfaction
We prioritize customer satisfaction by delivering high-quality services and products. We go above and beyond to exceed customer expectations and ensure their comfort and satisfaction.
Transparency
We are committed to providing clear and transparent information to our customers, enabling them to make informed decisions about their HVAC needs.
Honesty
We practice open and transparent communication with our customers, employees, and trade partners.
Quality Workmanship
We take pride in our workmanship and strive for excellence in every installation, repair, and maintenance job. We use high-quality materials, adhere to industry best practices, and employ skilled technicians that care about you.
Integrity
We uphold the highest standards of integrity in all aspects of our business, ensuring that honesty, fairness, and ethical behavior guide our actions.
Community Engagement
We actively participate in the communities we serve by supporting local initiatives, charities, and events. We believe in giving back and making a positive impact beyond our business operations.
Family
As a locally owned and operated company, we value the importance of relationships and treat our employees and customers as part of our extended family.